Vendor Guidelines & Requirements

✅ Secure your spot by applying and paying the vendor fee (approval required)

✅ Must offer gaming or geek culture-related products or services

✅ Follow all event rules including professional conduct and proper licensing

✅ Code of Conduct posted at gameandgeekexpo.com/code-of-conduct

Products & Sales

• No selling of bootlegs, pirated software, or knock-off merchandise
• All products must be appropriate for a general convention audience
• Vendors are responsible for collecting and remitting any applicable sales tax on their own sales
• GGE is not responsible for any vendor transactions, disputes, or returns between vendors and attendees

Booth & Setup

• Vendors are responsible for setting up and breaking down their own booth within the allotted time windows
• All displays, shelves, and additional furniture must fit within your reserved space
• Tablecloths, pipe, and drape are not provided — bring your own if desired
• Booth must be staffed and ready to open by 9:30am each day (or the advertised time)
• Vendors may not expand into neighboring spaces or aisles

Conduct

• Professional behavior is required at all times toward attendees, staff, fellow vendors, and guests
• Violations may result in immediate removal from the event and being banned from future GGE and Raleigh Retro Gamers events
• Code of conduct applies both on the show floor and online including social media

Refund Policy

• Vendor fees are non-refundable within 30 days of the event
• Cancellations made more than 30 days before the event may be eligible for a partial refund or credit at GGE’s discretion
• No shows on event day forfeit their fee entirely with no exceptions

General

• GGE is not responsible for lost, stolen, or damaged merchandise or equipment
• Vendors are encouraged to carry their own insurance for their inventory and equipment
• GGE reserves the right to remove any vendor at any time for violation of these guidelines
• Liability — GGE is not responsible for lost, stolen, or damaged merchandise or equipment during the event or load-in and load-out.
• Insurance — Vendors are encouraged to carry their own insurance for inventory and equipment. GGE cannot be held liable for vendor losses.
• Subletting — Vendors may not sublet, share, or transfer their booth space to another party without prior written approval from GGE.
• Age appropriate content — All products and displays must be appropriate for a general convention audience including minors. Adult content must be kept out of sight or approved in advance by GGE.
• Right to refuse — GGE reserves the right to refuse or remove any vendor at any time for violation of these guidelines without refund.
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Public Statements & Feedback

• Vendors are encouraged to share honest feedback about their experience directly with GGE staff at [email protected] — we take all feedback seriously and want to make every show better
• Vendors agree not to make false, misleading, or defamatory statements about GGE, Raleigh Retro Gamers LLC, its staff, guests, or fellow vendors on any public platform
• Disputes or concerns should be communicated directly to GGE before being posted publicly — we will always do our best to make it right
• GGE reserves the right to remove vendors from future events if public statements are found to be intentionally harmful or defamatory in nature